Tuition Refund Policy

All requests for refunds must be made in writing and sent to [email protected].

  • Full refund of the tuition fee, less the non-refundable application deposit will be given if Immigration Canada does not approve the study permit. To obtain the refund, a request in writing must include the letter of refusal from Canadian Immigration and the original letter of acceptance from the Upper Canada District School Board.
  • Two-thirds of the tuition fee will be refunded if a student withdraws prior to the commencement of the program.
  • One-half of the tuition fees will be refunded if the student withdraws after the commencement of the program but before 30 calendar days have elapsed.

No refund will be granted to a student who:

  • withdraws 30 days after the commencement of the program.
  • is dismissed from the program due to a breach of law, policy or regulation as determined by the Government of Canada, the Police, the Upper Canada District School Board and/or the Canada Homestay Network.

Homestay Cancellation and Refund Policy

Full refund less the non-refundable Standard Services Fee and Custodianship Registration Fee (if applicable) will be given if students are refused a visa by Citizenship and Immigration Canada.

  • Students who cancel 30 days or more prior to arrival will be given a full refund for homestay fees.
  • Students who cancel 29 days or less before the start of the program will receive a full refund minus one month’s homestay fees and a $250 cancellation fee.

Cancellation After Arrival

After arrival, students must give two months notice if they wish to leave the homestay program. Students who cancel or withdraw after arrival will receive a full refund minus two month’s homestay fees (if applicable) and a $250 cancellation fee.

学费退款政策, 寄宿家庭的取消和退款政策